Refund Policy
1. Introduction
This Refund Policy outlines the terms for subscription fee payments related to ClassPe. Our goal is to keep billing simple and predictable for institutes on a monthly plan.
2. Free Trial
Every plan begins with a free trial period. No payment is collected during the trial, and you may cancel at any time before it ends without being charged.
3. Monthly Billing
Subscriptions are billed monthly in advance for the plan you select. Your subscription automatically renews each month unless cancelled before the next billing date.
4. Cancellations
You may cancel your subscription at any time from your account settings. Cancellation stops future billing but does not refund the current billing cycle — you retain access to ClassPe until the end of the period you've already paid for.
5. Refunds for Billing Errors
If you're charged in error — for example, a duplicate charge or a charge after a cancellation that should have taken effect — contact us and we will investigate and refund the incorrect amount.
6. Plan Changes
Upgrading or downgrading your plan takes effect from your next billing cycle; we do not charge or refund a prorated amount mid-cycle.
7. Data on Cancellation
You can export your institute's student, attendance and fee records at any time, including after cancellation, for a reasonable period before the account and its data are removed from our systems.
8. Changes to This Policy
ClassPe reserves the right to modify this policy at any time. Changes will not apply retroactively to billing cycles already in progress.
9. Contact Information
For questions about billing or to report a billing error, please contact:
ClassPe
A product of Codevel Technologies LLP
Pochammaidan, Jakotia Complex,
3rd Floor, Warangal,
Telangana, India
+91 9494 64 4848
Last Updated: August 6, 2026
